FAQ and Company Information
Why buy from Fashion PlaygroundUnbeatable Service!
1 year guarantee!
Australian owned and operated.
Fashion Playground is a registered business with the Australian Securities & Investments Commission
Do you have a store?
We do not have a physical store. Selling online allows us to offer a larger selection of children's clothing at better prices than most retail outlets delivering more end value to our customers.
Where are you located?
Fashion Playground warehouse is located in Sydney Australia.
Our mailing address is:
P.O Box 3517
Putney, NSW 2112
Do you ship internationally?
Yes we do! We have flat rate shipping world wide for $9.95. Orders over $100 we offer Free international shipping.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
How long will my delivery take?
Your order will be shipped from our warehouse in Sydney within 24 hours of receiving your order. Standard delivery usually takes 1 - 4 business days for Capital cities and metropolitan postcodes. Country and rural areas will also be packed and sent within 24 hours of receiving your order however delivery will take a little longer ranging between 3-7 business days. Express shipping can take anywhere between 1-3 days to be delivered.
International orders usually take 7 - 14 days.
Please note delivery times are currently longer than usual due to the high volume of online shopping that is currently taking place around the world.
What are Fashion Playground Shipping Prices?
Free shipping on orders over $50 Australia wide!
Standard shipping price: $4.95
Express shipping price: $6.95
Free international shipping on orders over $100!
Standard shipping price: $9.95
Express shipping price: $15.95
How can I pay for my purchase?
You can pay for your purchase by Visa, Mastercard, American Express, Paypal or Afterpay.
Who do I contact if I am having trouble ordering or if I have an issue with an existing order?
At anytime you can contact us through our Live chat on our website, on our Contact us form or email us at firstname.lastname@example.org.