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  • FREE SHIPPING & FREE RETURNS AUSTRALIA WIDE

Refund, Exchange and Return Policy:

At Fashion Playground, we do our best to ensure you're delighted whenever you shop with us. However, you may want to return or exchange an item occasionally. Since we are dedicated to serving you better, we happily and quickly provide respond to your exchange or return requests.

However, before purchasing, exchanging, or returning a product, read all the statements written in this Return, Exchange, and Refund policy carefully.

  • We offer exchange or credit for change of mind orders. 
  • We reserve the right to reject a refund if the returned item doesn’t meet our return requirements. The product you wish to return must be unwashed and unworn with original tags and packaging attached.
  • If your product has a fault or is not the same you ordered, you can request a return within seven days of receipt. You can mail us at support@fashionplayground.com to advise us and obtain a return address.
  • Once we receive and inspect your return, we will notify you through an email. We will also inform you about the approval of your refund. If approved, we will then move forward with a refund, which will be applied to your credit card or original method of payments.
  • Please note, we do not refund sale items.

Fashion Playground is happy to exchange your product. While requesting, please let us know the reason for the exchange, so that we can improve our services. We will proceed with your request as soon as receiving it and will make every effort to exchange your item as quickly as possible.

However, remember that we accept exchanges within seven days from the date of receipt. Make sure that the item is in original condition with original tags, & haven’t been altered, worn or washed.

Please, also make sure that you have entered the full address correctly at the checkout before completing your order. Input errors may cause you not receiving the orders.

If you have any queries regarding our services, feel free to contact us.

 

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